PURPOSE
To provide information for Registration and Title System (RTS) application users regarding the operating system time out feature and sleep feature of the RTS monitor.

DETAILS
As a result of an operating system software upgrade, differences in RTS workstation "time outs" were noted and the issue was raised during a recent Tax Assessor-Collectors Liaison Committee conference call. While not a statewide concern, this is beneficial user information. Workstations will time out after a department-wide standard of 10 minutes of non-use. This standard time out is a security feature, intended to reduce inappropriate access to RTS through unattended workstations. This feature actually logs off the user and requires either the same user to log on, or a call to the help desk to allow access for another user.

In addition, RTS monitors slip into "sleep mode" after 20 minutes. This feature saves power and also preserves the screen. The "wake up" time varies depending on the age and condition of the RTS monitor. Some older models have a slower wake up that will be alleviated with the monitor replacements scheduled for next fall.

COUNTY ACTION
RTS users should log off the RTS workstation whenever they leave their work area for an extended period. This will prevent any issues that may occur if a user is logged on and is not available to re-access the workstation.

CONTACT
If you have any questions or need any additional information, please contact your local Vehicle Titles and Registration Division Regional Office. Thank you very much.

In some cases the Registration and Title Bulletins (RTB) contain attachments. If you require a copy of the original signed RTB and the attachments, please email your request with the RTB number to VTR Info Request/Open Records. Repeat requests are subject to charges in accordance with Open Record policies. A subscription service is also available for an annual fee of $250. Subscribers will automatically receive all RTB mailings as they are issued.