Registration and Title Bulletin #094-04
| Date: |
September 10, 2004 |
| To: |
All County Tax Assessor-Collectors |
| Category: |
Registration and Title System |
| Subject: |
Scan Guns at Point-of-Sale |
PURPOSE
To assist counties with Point-of-Sale scan gun usage
decisions.
DETAILS: CURRENT USE
A number of counties currently use scan guns for processing
quick counter events for registration renewals. We are committed to providing
scan guns to any counties who need them.
POSSP USE
There are changes on the horizon with the implementation of the Point-of-Sale
Sticker Printing (POSSP), which could affect your future scan gun decisions.
POSSP will replace the quick counter event, making the use of scan guns
unnecessary in many offices. Post-POSSP implementation, the only use for scan
guns in county offices would be for scanning renewal notice bar codes rather
than key entering the plate numbers or VINs.
On July 8, 2004, the Vehicle Titles Registration (VTR) Division conducted a
scan gun time and motion study revealing an average key entry process time of 12
seconds per renewal, compared to 13.6 seconds per renewal using scan guns. The
study times collected began with the scanning or key entry of the vehicle
information and ended at the receipt screen. The slower scan gun results
collected were in result to time spent aligning the gun’s reader bar. While the
use of scan guns for scanning renewals does reduce data entry errors, there is
no indication that record access using scan guns is faster than key entry.
Scan guns currently used at the county point-of-sale should not be confused
with the Remote Sticker Printing System (RSPS) that we have demonstrated at
several recent conferences. The RSPS equipment will be allocated to previously
identified counties with high transaction volume subcontractors or dealer title
application (DTA) dealers and will include a scan gun. The use of scan guns for
RSPS transaction processing is required. The use of scan guns for POSSP
transaction processing is not required.
COUNTY ACTION: RETENTION/DISPOSAL
Each county may decide whether to add scan guns, retain scan guns already in
use, store scan guns no longer used, or return your scan guns to us. Please
write us a letter of request if you do not currently have scan guns and believe
you need them for effective RTS processing. If you opt to return your scan guns
to us, please contact your regions for assistance.
CONTACT
If you have any questions or need any additional information, please contact
your local Vehicle Titles and Registration Division Regional Office. You may
also call Mike Craig, Deputy Director, or me at (512) 465-7570. Thank you very
much.
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