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These documents contain text of correspondence sent by TxDOT to the county tax assessor-collectors, statutory agents who provide vehicle registration and titling services for citizens in Texas. This information is provided to apprise the general public of issues affecting the state’s vehicle titling and registration process.


Registration and Title Bulletin #146-02

Date: December 20, 2002
To: All County Tax Assessor-Collectors
Subject: 2002 County Satisfaction Survey

Attached is the 2002 County Satisfaction Survey. To assist you, we have reduced the entire survey to just one page, leaving the most relevant items for you to consider. We are asking that you take a few moments to fill out this form and send it back to us.

The responses to these county surveys are tabulated and studied to help us improve communication and service to you, our partners and most important customers. Results of previous surveys have led to the establishment of the 1-800 RTS help line, various RTS enhancements, manual revisions, better training programs, improved phone systems and a generally better understanding of the needs of the counties and the public. We value your input very much.

Please let us hear from you so that we may continue to forge an even stronger and more productive relationship.

We would appreciate the return of this survey in the enclosed pre-addressed envelope as soon as practical. If you desire your responses to remain confidential, please mark the return envelope Personal & Confidential, and note on the bottom of the survey. If you have questions, please call Mike Craig or me at 512/465-7570.

Thank you very much and have a happy and safe holiday season.

 

In some cases the Registration and Title Bulletins (RTB) contain attachments. If you require a copy of the original signed RTB and the attachments, please email your request with the RTB number to VTR Info Request/Open Records. Repeat requests are subject to charges in accordance with Open Record policies. A subscription service is also available for an annual fee of $250. Subscribers will automatically receive all RTB mailings as they are issued.